We currently have a few vacancies for long term and respite care - Call for availability

Reviews for The Willows Residential Care Home

What our families say on Facebook

Cheryl Butcher​​

"All staff are happy, always smiling and always happy to help both myself and my husband who is staying at The Willows Care Home. The deputy manager is excellent. Thank you."


"My mother and stepfather came for respite care for two weeks. Both had different needs but these were easily accommodated and met. The staff are all helpful, cheerful and caring and whilst both were a little uncertain at the beginning, they soon settled and enjoyed taking part in the activities. Dietary requirements were also accommodated."

Micheal L

"I spent 4 weeks in respite care at The Willow home and I can honestly say that I was made very welcome and always treated with respect and dignity. All of the staff were extremely kind and caring and always prepared to help if it was needed. I would not hesitate to recommend The Willow to anyone who needed care or respite. The accommodation was excellent and the food adequate, if somewhat late at times."



08 January 2020

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open Monday to Friday from 9am – 6pm and on Saturday from 9am-5pm.

Send a message

We’ll be happy to answer your questions about the next steps for moving into our care home. Send us a message online


Download a brochure

Download our brochure to find out more about life in our care home

Download brochure

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract.

Frequently Asked Questions

Is this a home for life?


Will I have to change my doctor’s surgery?

If you are registered with a Suffolk Practice, then you can carry on staying with them

Have you got a garden?

We have a nice garden with wheel chair access

Have you got country views?

Location of The Willows is surrounded by greenery

What happens when my money runs out, will I have to move?

We will work collaboratively with you to look at your options and support you to work with funding authorities to find a solution that works

Do you have fixed visiting hours or can I come and visit my loved one when I want to?

We do not have fixed visiting hours so you can visit your loved one when you need to